Job Duties & Key Responsibilities
· Hands on experience on test planning/test strategy, defect raising and validation, sending status reports
· Handle and monitor Credit cards system – New acquisition, daily limit management and end to end workflow
· Assist in performing User Acceptance Testing for credit card workflow and provide relevant feedback to ensure all necessary inputs are in place for safe “Straight through sanction process”.
· Support system enhancements, creation of test scenarios and execute credit card changes in User Acceptance Testing
· Worked on LOS/ LMS (loan originating/ management system) for Credit cards
· Ability to understand the policy requirement and translate the policy into test data for testing policy related scenarios
· Co-ordination and collaboration with policy, Tech & business to iron out bottlenecks.
· Support in performing Quality control and Quality Assurance checks
· Support in resolution of system related customer/business escalations within defined timelines