Branch Manager - (AVP)

• Drive overall business of the branch by ensuring exceptional customer service,proactive sales environment, seamless back-office operations and overall profitablebranch
• Enhance existing relationships with customers and build new relationships toincrease the customer base
• Ensure compliance with all applicable external and internal regulations andguidelines
•  Drive implementation of the overall Bank strategy at branch level (asset andliability, marketing, sales, operations) in consultation with the Cluster Head
•  Develop and implement branch specific marketing & communication strategies tobuild brand and to achieve branch targets
• Owner of Branch P&L, Cascade the branch scorecard to branch and salesemployees to ensure achievement of targets
• Develop and ensure adherence to the operating budget for the branch in line withthe corporate and regional budget
• Generate sales through assets, liability and other banking products as well as TPP
•  Monitor on a regular basis the actual achievement of sales targets vis-à-visplans for the branch; take necessary action to minimize deviations, if any
•  Build and manage effective customer relationship with key customerstagged to him/her; enable superior customer service to them; Advise themon making robust investment and financial decisions
•  Reduce customer dormancy and customer attrition

Core Competencies

• Excellent interpersonal and communication skills
• Ability to build strong relationships with clients.
• Responsible
•  Ability to meet deadlines.
•  Knowledge about internal/external regulations.

Technical Competencies

•  Good Computer Knowledge

Work Relationship

• Effective communication between self and superior
• Inter-personal skills & team player
•  Display of RED Attitude (Reliable, Easy to deal with & Dependable)